SMS Privacy Policy
SMS Privacy Policy
Last updated: September 3, 2026
West Coast Fitness Lacey ("we," "us," or "our") operates an SMS messaging program for free day pass follow-up, membership information, visit reminders, and related gym customer care from our business phone number.
Contact
- Business: West Coast Fitness Lacey
- Address: 5823 Lacey Blvd, Lacey, WA 98503
- Phone: (360) 525-5883
- Email: WestCoastFitnessLacey@gmail.com
- Website: https://westcoastfitnesslacey.com
Information we collect for SMS
When you opt in to text messages (for example by submitting our Claim Free Pass form, a Facebook Lead Ad form, or by providing your phone number at the gym), we collect:
- First and last name (if provided)
- Mobile phone number
- Email address (if provided)
- Opt-in timestamp and source (website, Facebook Lead Ad, in-club, or keyword)
- Message delivery and reply history needed to operate the program
How we use this information
We use this information only to:
- Send SMS/MMS related to your free day pass, visit scheduling, membership information, club updates, and customer care
- Confirm your opt-in and honor STOP / HELP requests
- Maintain records required for compliance and fraud prevention
Sharing of mobile information
We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes.
We do not sell your mobile phone number or SMS opt-in data.
We may share data only with service providers who help us operate messaging (for example Twilio for message delivery), and only as needed to send texts you opted into, comply with law, or protect our rights. Those providers are not permitted to use your mobile information for their own marketing.
Message frequency and rates
Message frequency varies. Message and data rates may apply.
Opt-out and help
- Reply STOP to cancel. You will receive a one-time confirmation.
- Reply HELP for help, or contact us at (360) 525-5883 or WestCoastFitnessLacey@gmail.com.
Data retention
We retain SMS-related personal information for as long as needed to operate the messaging program, meet legal obligations, and resolve disputes. You may request deletion of your information by emailing WestCoastFitnessLacey@gmail.com (subject to legal retention requirements).
Changes
We may update this SMS Privacy Policy from time to time. The "Last updated" date above will change when we do. Continued participation after an update means you accept the revised policy.
This SMS Privacy Policy supplements our website Privacy Policy at https://westcoastfitnesslacey.com/policies/privacy-policy for messaging specifically.
